Details about shipping, delivery, and returns for our products.
Regardless of how many items are in an order, all orders have a single flat shipping cost, and all items on our website include delivery information on their pages. Our best-selling items are kept in stock and may typically be delivered the next day if ordered by 4 p.m. on a business day. Orders placed before 4 p.m. on Friday will be delivered on Monday.
Items that sell less often may take longer to arrive since they are purchased directly from our sources for your order once it is placed. Normally, parcels are delivered by AnPost or DHL for international delivery, although this may change at any time.
Due to the weight of some products available on our site, delivery costs may differ from those listed above. If your order requires additional delivery charges, a member of our customer care team will contact you.
To guarantee that packages are delivered to the correct person, please select a delivery address where someone will be available to receive and sign for packages during business hours. If you want your shipment delivered to your workplace or neighbours, you can enter an alternative delivery address after checkout.
We value your privacy and will only share your personal information with third parties if it is required to complete your order.
To ensure on-time delivery, please enter a complete and accurate address. This must match the Eircode database for Irish addresses; if you are unsure, consult the Eircode website. Parcels will be delayed if addresses do not match the Eircode database or are incomplete.
All products have a clear delivery time indicated on them. Products in our warehouse are available for delivery the next working day (dispatch only on orders placed before 3.30pm). Orders placed after 3.30pm will be delivered the next working day.
All orders in Ireland, including Northern Ireland, will be delivered within 1 to 3 working days. On orders placed before 2.00pm, products dispatched to the United Kingdom and Europe will arrive in 2-4 working days. International orders will arrive in 7-15 working days.
When multiple items with varying dispatch or delivery times are ordered, they may be delivered together if available. Please contact us if you require products sooner; extra shipping costs may apply.
If you have any questions concerning delivery times, please contact us and we will do everything we can to assist you. SIMPLY SHAMAZEN LTD will make reasonable efforts to meet delivery estimates but is not obligated to reimburse customers for non-delivery, non-performance, or late delivery under any circumstances. Delivery time will not be considered critical or a requirement of the contract.
If you do not receive your order within the indicated delivery time, please contact us at:
Email: hello@medcareppe2.eu